Frequently Asked Questions
Click on a category below for specific answers to the most common questions.
- What is Full Potency Prostate and how does it work?
From the makers of the #1 men’s vitality brand, Nugenix®, comes a groundbreaking prostate formula unmatched in both potency and quality. Full Potency Prostate is the most advanced combination of prostate-boosting nutrients on the market, including the exclusive combination of 4 trademarked, clinical-strength ingredients at the exact same dosages shown in studies to have remarkable results in men. Full Potency Prostate features Flowens® cranberry fruit powder, Vi-spo™ saw palmetto extract, Phytopin® pine phytosterols, and FruiteX-B® calcium fructoborate to target multiple pathways that promote healthy urinary flow, volume, and emptying; control frequency; and support everyday comfort.
- Who should take this product?
Adult men who are looking for a multi-functional formula to support prostate health, normal urine flow and sexual function.
- What was the driving force behind the creation of this formula?
We wanted to create an exclusive, science-driven formula that targeted multiple, complementary pathways involved in prostate health. Our main objective was to only include key natural ingredients that matched the dosage and potency used in human clinical studies. So, by applying rigorous selection criteria, we were able to include some of the most advanced clinically validated ingredients that can only be found in Full Potency Prostate. This comprehensive formula is a testament to our commitment to cutting-edge science and technology, and is designed to support prostate health, normal urine flow and sexual function.
- What are the ingredients in Full Potency Prostate?
Serving Size: 2 Softgels
Servings Per Container: 30
Amount Per Serving % DV Calories 10 Total Fat 0.5g <1% Total Carbohydrate 0.5g <1% Cranberry Powder (fruit)(Flowens®) 500 mg † Saw Palmetto CO2 Extract (fruit)(85% fatty acids, 2% β-sitosterol)(Vi-spo™) 400 mg † Pine Phytosterols (trunk)(70% β-sitosterol)(Phytopin®) 130 mg † Calcium Fructoborate (FruiteX-B®) 57 mg †
† Daily Value (DV) Not Established
Other Ingredients: Gelatin, safflower oil, glycerin, sorbitol, beeswax, sunflower lecithin, annatto extract (color) and mannitol.
- How were the ingredients chosen for the formula?
Flowens® is a patented, full spectrum cranberry powder that is produced from sustainably grown cranberries. The cranberries are cultivated and dried with state-of-the-art technology that maintains the integrity of the cranberry’s potent antioxidant power. Flowens® is included at the exact amount shown in a clinical study to relieve men’s lower urinary tract symptoms, improve bladder function and support prostate health.
Vi-spo™ is a patent-pending, beta-sitosterol enriched saw palmetto extract. The berries are cultivated without pesticides using a 100% green CO2 extraction process. Vi-sposup>™ has been shown in a clinical study to enhance urinary flow and function and improve sexual health in men with urinary and prostate concerns.
Phytopin® contains a mixture of phytosterols derived from the trunk of sustainably grown pine trees native to the United States. It is standardized to a minimum of 70% β-sitosterol, which is the purported active constituent. Phytopin® is included at the exact amount shown in human clinical studies to enhance urinary flow parameters and improve quality of life in men with prostate concerns.
FruiteX-B® is a patented calcium fructoborate that matches the mineral complex commonly found in legumes, fruits and vegetables. It is included at the exact amount that has been shown in clinical studies to support a healthy inflammatory response.
- When is the best time to take Full Potency Prostate? Should this product be taken with food?
For the best results, take two softgels once daily, with food. The two softgels should be taken at the same time.
- Should I take Full Potency Prostate every day?
Yes, this comprehensive formula should be taken daily to provide optimal support for prostate health, normal urine flow and sexual function.
- What if I forget to take Full Potency Prostate for a day or two?
Missing a day or two will not make a dramatic difference. If you’ve forgotten to take Full Potency Prostate for a day or two, just start again at the recommended daily dose of 2 softgels. Keep in mind that you will not achieve maximum results if the product is taken sporadically.
- Can I take Full Potency Prostate with my prescription medication(s)?
We never recommend adding any dietary supplement to your health regimen without consulting with your healthcare practitioner.
- Are there any side effects associated with this product?
There are no known side effects. However, because everyone is biochemically unique, there are a variety of factors that can impact how the body responds after taking this product. Key factors can include sensitivity to dietary supplements or interaction with current medications. Therefore, if you have any medical condition(s) we strongly advise consulting with your doctor prior to ingestion.
- How is Vi-spo™ different from other saw palmetto extracts?
Vi-spo™ is a patent-pending, beta-sitosterol enriched saw palmetto extract. It is standardized to 85% fatty acids and 2% beta-sitosterol. The berries are cultivated without pesticides using a 100% green CO2 extraction process. Vi-spo™ has been shown in a recent clinical study to support urinary flow and function and improve sexual health in men with urinary and prostate concerns. It is important to note that general conclusions about saw palmetto can mask the fact that extracts produced by different companies do not necessarily have the same biological or clinical effects. Unfortunately, many companies use non-branded saw palmetto extracts and/or powder to make claims from trademarked saw palmetto extracts that have been used in clinical studies.
- Why was stinging nettle not added to the formula?
Our cutting-edge formula contains four clinically validated ingredients that are included at the exact same dosages shown in studies to have remarkable results in men. The key ingredients utilize different physiological mechanisms to address the various pathways involved in prostate function. While there is one clinical study that evaluated the effect of 360 mg stinging nettle extract, the inclusion of this amount would cause the serving size to increase to 3 softgels. In addition, stinging nettle exhibits similar mechanism of actions and prostate benefits as to what is already included in the formula. Stinging nettle has been studied in combination with saw palmetto extract; however, the clinical studies evaluated the effect of a specific combination of nettle root extract (7.6-12.5:1 with ethanol 60%) and saw palmetto extract (10-14.3:1 with ethanol 90%), known as PRO160/120. Stinging nettle has also been studied as a specific combination with pygeum extract, known as Prostatonin. The studies for this combination include the following: Krzeski, 1993; Montanari, 1991; Camponovo, 1990; Dieguez, 2003, and Omisango, 2012.
- Will this product help me to sleep?
Key ingredients in Full Potency Prostate help reduce nighttime urinary frequency. So with fewer disturbances at night, you can wake up feeling more refreshed and energized.
- Does this product contain gluten, dairy or soy? Hormones or stimulants? What about GMOs or artificial ingredients?
This product does not contain gluten, dairy, soy, hormones, stimulants (e.g. caffeine), GMOs, or artificial flavors.
- Does this product contain allergens?
This product does not contain any known major allergens.
- Can this product be opened and mixed into food or water?
We cannot verify the potency and efficacy of ingredients that are removed from the softgels since we do not test them under those conditions. Therefore, we cannot suggest opening softgels prior to ingestion.
- Is this product only for oral use?
Yes, this product is a dietary supplement that is intended only for oral ingestion and should not be used for topical or rectal use.
- If I’m a woman, can I take this product?
While this product is marketed to men, we do not have any data showing that it is harmful for a woman to consume. As with any new dietary supplement, we always recommend consulting with your doctor if you have any medical condition or take any medications.
- What is the shelf life?
This product has a shelf life of 2 years.
- What is unique about this product compared to what is already in the marketplace?
Full Potency Prostate is unique for these reasons:
- Only contains clinically validated ingredients (Flowens®, Vi-spo™, Phytopin® and FruiteX-B®)
- Exclusive formula- this combination of ingredients cannot be found anywhere else!
- Addresses multiple factors essential to a healthy prostate
- 2 softgels daily
- Safe and non-habit forming
- Key natural ingredients
- Does NOT contain any:
- Banned or illegal substances
- Artificial flavors
- Manufactured under strict FDA guidelines for Good Manufacturing Practices
- Has this product been tested on animals?
None of our products are tested on animals.
- Does Nugenix® meet FDA requirements?
Nugenix® is manufactured under strict FDA guidelines for Good Manufacturing Practices. The ingredients you’ll find in Nugenix® are carefully sourced to ensure maximum purity and potency.
- Can this product be given to animals?
This product was designed and tested for human consumption only. We do not have any serving size recommendations or information on consumption by animals. We recommend consulting with your veterinarian.
- What is the prostate?
The prostate is a small gland that is part of the male reproductive system. It is located at the base of the bladder (where urine is stored) and surrounds part of the urethra (the tube in the penis that carries urine from the bladder). The prostate produces some of the fluid that carries sperm during ejaculation. It also plays a role in hormone production and helps regulate urine flow.
- Who is it that might need prostate support?
Adult males who:
- Are age 40 years and older
- Have a family history of prostate-related issues
- Lack physical exercise
- Suffer from obesity
- What are common symptoms associated with an aging prostate?
Common symptoms include:
- Issues with Urinary Frequency
- Feeling that urinating “can’t wait” (inability to delay urination)
- Trouble starting to urinate
- Need to stop and start urinating several times
- Need to push or strain to urinate
- Dribbling of urine (towards the end of passing urine, the flow becomes a slow dribble)
- Weak urine flow
- Feeling that the bladder is full, even right after urinating
- Getting up often during the night to urinate
- Are there any foods that have been shown to support prostate health? Any foods that should be limited/avoided?
A diet rich in fruits, vegetables, and healthy fats is thought to protect the prostate.
Some specific foods known to benefit the prostate include:
- Broccoli and other cruciferous vegetables (e.g., cauliflower, Brussels sprouts, cabbage)
Some foods to limit/avoid include:
- Red meat
- Sodium/processed foods
- What is the International Prostate Score (IPSS)?
The IPSS is a standardized questionnaire based on the answers to seven questions concerning urinary symptoms (feeling of incomplete bladder emptying, urinary frequency, intermittency of urine stream, urgency of urination, weak stream, straining and waking at night to urinate) and one question concerning quality of life. The total score for the seven urinary questions can range from 0 to 35 (asymptomatic to very symptomatic).
- What are some ways to maintain a healthy prostate?
To complement the benefits received from Full Potency Prostate, we suggest the following lifestyle habits that may help to support a healthy prostate:
- Following a healthy diet
- Staying active
- Maintaining a healthy weight
- Managing stress
- Decreasing fluid intake at night and near bedtime (especially drinks with alcohol or caffeine)
- Reducing/removing bad habits (e.g., smoking, excessive alcohol consumption)
- How long does it take to receive an order?
Your product is shipped via USPS First Class Mail & Canada Post the day after you order and should be on your doorstep 1 to 5 business days later. Orders placed Friday-Sunday are shipped on Monday.
- What are the shipping costs?
Shipping starts at $4.99 per delivery of purchased item to your home. However if larger quantities are purchased in your order, shipping and processing will be calculated accordingly. Applicable taxes will also be added as necessary.
- Can I get the item(s) faster? (Express Overnight, etc.)
Our USPS First Class mail will arrive very quickly at your doorstep. At this time, we do not currently offer express overnight shipment.
- Can you ship to a P.O. Box?
Yes, we can ship to P.O. boxes.
- Which carriers are available to ship my order?
We ship all orders via the United States Postal Service and Canada Post.
- How do I check the status of my order?
You can check the status of your order by calling the Nugenix Customer Service Department at 1-855-714-3234.
- How do I order?
Visit our website at www.Nugenix.com and fill in your personal and credit card information. Our online ordering process is secure, quick and easy and we always respect your privacy.
- Which credit cards are accepted for the program?
We currently accept Visa, Mastercard, Discover, and American Express. At the present time, it is not advisable for Canadian customers to use AMEX as our system recognizes it as US currency.
- Can I pay by cash? If so, how?
We apologize but we do not accept cash payments on www.Nugenix.com.
- Can I pay by check or money order? If so, how?
We apologize but we do not accept checks or money orders on www.Nugenix.com.
- What company name will appear on my credit card statement?
- What if Nugenix doesn’t work?
Unlike most businesses, Nugenix covers you for a full 30 days starting from the date the product was shipped to you. If you're not 100% satisfied with your results, simply attain an RMA number from our Customer Service Department and send us back the unused portion of your month supply. We offer a complete refund (including the shipping and processing that was paid at the time of purchase) for any returned product postmarked within 30 days of the date the product was shipped to you. Customer service comes first at Nugenix. *We do not issue refunds for the shipping and processing cost for the sample.
- How can I be sure that my information is safe and secure?
We take the privacy and protection of your personal information extremely serious. That’s why we use industry-standard security protocols like a 2048-bit encryption connection to ensure any data you send this site stays 100% secure.
- Are your testimonials real?
All individuals featured on our webpage are real people who have experienced real success using Nugenix. They have signed legal consent forms to allow us to showcase their success on our websites and promotional materials.
- How fast will Nugenix work for me?
For best results, we recommend that customers use Nugenix for 8 weeks combined with strength training.
- Will Nugenix create a problem with my other medication?
Consult a health care practitioner before use if you are pregnant or nursing, allergic or sensitive to salicylates (such as aspirin), have gastritis, stomach ulcers, have any other serious medical condition, or use any medications. For adult use only.
- How does the trial program work?
If after your 14-day trial you are certain that you love Nugenix, simply do nothing. Not until day 18 will you be shipped a fresh, one month supply of Nugenix and be subsequently billed the ultra-low price of $69.99 plus $4.99 shipping and processing and applicable taxes. And remember, there's never any obligation-you can cancel your membership at any time, for any reason.
- What is the return policy?
Our trial offer does not obligate you to purchase our product. If you cancel before 18 days have passed, you will not be shipped more Nugenix nor billed any additional charges. You can keep your bottle as our gift to you. After your trial, if you wish to receive a refund for your purchase, you need only send back the unused portion within 30 days of the date the product was shipped to you and a full refund will be provided. Refunds will be provided regardless of reason for dissatisfaction.
- How and where do I send a return?
In order to receive a full refund, you must contact our customer service department at 1-855-714-3234. Our customer service team will give you a Return Merchandise Authorization number and return shipping instructions.
- Do you provide a money back guarantee?
Yes, we provide a 30 day money back guarantee. This means that we offer a complete refund (including shipping and processing) for any returned product postmarked within 30 days of the date the product was shipped to you.
- What is your cancellation policy?
You can cancel your subscription to Nugenix at any time, for any reason, hassle-free. You will not be obligated to receive future shipments nor will you be charged again in the future.
- How can I cancel my order?
You may email us at support@Nugenix.com to cancel your order, or if you'd prefer you may call our Customer Service Center at 1-855-714-3234.
Still can't find your answer? Email us at support@Nugenix.com or call us at 1-855-714-3234 and speak with one of our representatives.
Please call customer care for an RMA number before shipping returns to our US or Canadian address. Packages without an RMA number attached will not be accepted.
For US returns:
2323 South 3600 West
West Valley City, UT 84119
For Canadian returns:
PO Box 1101
RPO Steeles West,
North York, M3J 0L2